Occasionally, your WordPress site will not load it's dashboard because the database is trying to connect to the wrong url.
This can happen if you have moved a database from one site to another or your having an SSL related issue.
You can change the WordPress url manually by logging into your phpMyAdmin tool at https://mysql.webhero.com or https://myql56.webhero.com.
Once you have logged in, click on Databases at the top of the page then select your DB.
Select the wp_options table on the left side of the page (your db may have a different prefix other than wp_) then click Edit to change either or both the siteurl or home.
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